Privacy Policy
DNY Display is committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data.
Data Collection Scope
What information we collect from you
When you interact with DNY Display through our website contact forms, inquiry submissions, or direct communications, we may collect the following categories of personal and business information:
Contact Information
- Full name and job title
- Business email address
- Phone or WhatsApp number
Business Information
- Company name and industry
- Country and business address
- Company website (if provided)
Project Requirements
- Product type and quantity
- Customization specifications
- Design files or references
Communication Records
- Email correspondence history
- Inquiry message content
- Quote and order records
Please note: We only collect information that you voluntarily provide to us. We do not collect sensitive personal data such as financial account details, government identification numbers, or health information.
Data Usage Purpose
How we use your information -- exclusively for business follow-up
DNY Display uses your information solely to facilitate and support your OEM/ODM customization project. We do not use your data for unrelated marketing activities or share it for commercial purposes.
Inquiry Response & Communication
To respond to your product inquiries, answer questions about specifications, pricing, and timelines, and maintain ongoing project communication with your team.
Quotation & Order Processing
To prepare accurate quotations, process sample requests, manage production orders, and coordinate shipping and delivery arrangements for your customized products.
Customization Project Management
To coordinate design reviews, sample approvals, production milestones, and quality inspection processes specific to your OEM/ODM project requirements.
After-Sales Support
To provide post-delivery support, handle any quality concerns, facilitate reorders, and maintain a long-term cooperative relationship with your business.
Our Commitment on Data Usage
Your data will never be used for unsolicited marketing, sold to third parties, or applied to purposes beyond the scope of your business relationship with DNY Display. We strictly limit internal access to your information to personnel directly involved in managing your project.
Confidentiality Commitment
Your information is never disclosed to third parties
At DNY Display, confidentiality is not merely a policy -- it is a foundational principle of how we operate. We have established a comprehensive confidentiality framework to protect every aspect of your business information.
No Third-Party Sharing
We never sell, rent, or disclose your data to external parties for any commercial purpose.
Design IP Protection
All design files, brand assets, and project specifications are treated as strictly confidential intellectual property.
Restricted Internal Access
Access to your project data is limited to the dedicated team members working directly on your account.
Our specific confidentiality commitments include:
All employees and production staff are bound by strict non-disclosure agreements (NDAs) as a condition of employment.
Customer brand identities, product designs, and business strategies will never be referenced in our marketing materials without explicit written consent.
Digital files containing customer data are stored in access-controlled systems and are not shared via unsecured channels.
Any sub-suppliers engaged for specialized processes are contractually required to maintain the same level of confidentiality we uphold.
We will only disclose information if legally required by applicable law or a valid court order, and will notify you promptly when permissible.
"Our core values -- craftsmanship excellence and unwavering integrity -- extend to every aspect of how we handle your business information. Your trust is the foundation of our partnership."
-- DNY Display Management Team
Your Data Rights
Rights to access, modify, and delete your personal information
You retain full rights over your personal and business information at all times. DNY Display respects and supports the exercise of these rights without condition or delay.
Right to Access
You may request a copy of all personal and business information we hold about you at any time. We will respond within 15 business days.
Right to Rectification
If any information we hold is inaccurate or outdated, you have the right to request corrections and updates at any time.
Right to Erasure
You may request the deletion of your personal data. We will process deletion requests promptly, subject to any legal retention obligations.
Right to Withdraw Consent
You may withdraw your consent for us to process your data at any time. This will not affect the lawfulness of prior processing activities.
How to Exercise Your Rights
To submit any data access, modification, or deletion request, please contact our designated privacy contact directly. All requests will be acknowledged within 3 business days and fulfilled within 15 business days.
Please include your full name, company name, and a clear description of your request. We may need to verify your identity before processing the request to protect your data security.
Policy Updates
DNY Display may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any material changes will be communicated to existing clients via email. Continued use of our services after updates constitutes acceptance of the revised policy. We encourage you to review this page periodically.